Terms of service

Last updated: 7/31/2025

Welcome to Tivora Lighting! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to these Terms. Please read them carefully.

1. General Conditions

  • Tivora Lighting reserves the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

  • We reserve the right to modify or discontinue the Service at any time without prior notice.

2. Products & Orders

  • All products are subject to availability.

  • We reserve the right to limit the quantities of any products or services we offer.

  • Product descriptions and pricing are subject to change at any time without notice.

  • Customs Duties & Taxes: Any customs duties, taxes, or import fees imposed by the destination country are the sole responsibility of the customer. These charges are not included in the purchase price or shipping cost.

  • Product Images & Scale: Actual colors, finishes, and textures may vary slightly from product images due to lighting, screen settings, or manufacturing variations. Product images may not always reflect exact scale—refer to listed dimensions for accuracy. As such, request for partial or full refund may be rejected if due to this reason alone.

3. Pricing & Payment

  • Prices are listed in USD and may be subject to taxes, shipping, or handling fees.

  • By placing an order, you agree to provide accurate payment and billing information.

4. Shipping & Delivery

  • We aim to process and ship all orders promptly.

  • Shipping times are estimates and may vary due to external factors beyond our control.

5. Returns & Refunds

  • We offer a 30‑day return policy from the date of delivery.

  • Items must be in their original condition and packaging to be eligible for a refund.

  • For more details, please review our Return & Refund Policy.

6. Limitation of Liability

  • Tivora Lighting shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

7. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Your State/Country].

8. Contact Information

Questions about these Terms? Contact us at:
Email: support@tivoralighting.com